Issue Resolution

• "Engaging: The question is compelling and important to everyone in attendance.
• Comprehensive: The right information is shared to generate holistic and collective understanding of the issue at hand.
• Fact based: The debate is deeply rooted in fact, not opinion.
• Educational: People leave the debate more focused on what they learned than on who won or lost.”
  - Liz Wiseman, Multipliers – How the Best Leaders Make Everyone Smarter

“Success is going from one failure to another without losing enthusiasm.”
- Winston Churchill

“The leader must own the responsibility to fix it without attempting to always be the fix.”
- H. Dale Burke, How to Lead and Still Have a Life

“Effective executives…do not start with their tasks. They start with their time.”
- Peter Drucker, The Effective Executive

"Leadership requires disturbing people – but at a rate they can absorb.”
- Ronald Heifetz and Marty Linsky, Leadership on the Line

“The good to great companies made a habit of putting their best people on the best opportunities, not their biggest problems.”
- Jim Collins, Good to Great

“What is the single thing leaders can do that would make the greatest difference in performance and morale? The answer: To increase dramatically the amount of praise and recognition they offer the people who produce their products and serve their customers.”
- Bob Wall, Coaching for Emotional Intelligence

“The highest quality of thinking cannot occur without learning. Learning can’t happen without mistakes…["liberating leaders"] get the best thinking from people by creating a rapid cycle between thinking, learning, and making and recovering from mistakes.”
- Liz Wiseman, Multipliers – How the Best Leaders Make Everyone Smarter

“In the future, the world leaders in innovation and creativity will also be the leaders in everything else.”
- Harold R. McAlindon, PhD., President, Cambridge Philosophy Institute

“To sustain momentum through a period of difficult change, you have to find ways to remind people of the orienting value – the positive vision – that makes [enduring] the current angst worthwhile.”
- Ronald Heifetz and Marty Linsky, Leadership on the Line